ANZ Bank
Leading UX research commisioned for ANZ about New Zealanders who cannot use digital banking services
Link to full report : https://www.figma.com/proto/ZPSuq4puPl6ff0fFTw2A2S/Digital-Inclusion-stuff?page-id=277%3A10869&node-id=347%3A37&viewport=311%2C-323%2C0.04&scaling=scale-down
Research Ethnography